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Operations Coordinator

NatureBox believes in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or office.

We are looking for a smart and eager individual with a strong work ethic to join our Operations Team as Operations Coordinator. This individual will report to the Manager of Operations while working closely with many other departments. This position requires strong communication, acute attention to detail, time management and an individual who strives to exceed expectations in a fast paced environment.

Responsibilities

  • Partner with Operations Manager to manage relationships with co-packers and vendors.
  • Coordinate the purchasing process, which includes creating purchase orders, managing vendor production timelines, owning the PO tracker and communicating delays/issues to cross functional partners.
  • Act as first point of contact for all supplier inquiries and issues.
  • Work with product vendors and freight carriers to manage the flow of goods, ensuring timely and complete deliveries.
  • Manage the receiving process, which includes verifying co-packer receipt confirmation and auditing co-packer and vendor invoices.
  • Work closely with the inventory, product, and warehouse teams to support new product launches for Wellness line.
  • Monitor service level agreements at the co-packers ensuring in line with company goals.
  • Work with co-packers to improve receiving, production, and fulfillment processes.
  • Oversee finished product COA testing and help organize and maintain vendor quality control documents.
  • Develop, analyze, and report on key operations metrics. 

Skills and Characteristics

  • Ability to build and maintain productive working relationships with vendors, peers, and cross-functional partners.
  • Must be flexible and adaptive to changing priorities; thrive in an environment that can be quite ambiguous.
  • Able to make decisions with limited data, as well as ability to leverage large amounts of data when available.
  • Ability to identify root cause for key issues and resolve effectively without guidance.
  • Self-starter; ability to organize and prioritize workload to meet deadlines.
  • Analytical with great attention to detail; ability to evaluate quantitative data and translate information into actionable solutions to drive positive business results.
  • Strong interpersonal skills; able to communicate and influence at all levels of the organization and with external business partners.

Requirements

  • Bachelor’s degree with 1-2 years of work experience.
  • Very proficient in Microsoft Excel.
  • Strong listening, written and verbal communication skills.
  • Demonstrate logical analysis, negotiation and problem solving skills.
  • Work in a fast-paced, time sensitive, startup environment.

Life at NatureBox

  • This is an exempt position.
  • Comprehensive health benefits (medical, dental, vision) to fit your needs.
  • Flexible PTO policy.
  • Dog-friendly office.
  • Unlimited snacks and drinks to keep you energized.
  • Office located within walking distance to downtown Redwood City.

NatureBox is an Equal Opportunity Employer that celebrates and welcomes diversity.

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